The Tennessee Child Care Online Training System (TCCOTS) help desk schedule hours are 8:00 am to 4:30 pm Monday through Friday. The help desk phone number is (615) 277-1696, please call if you're having trouble with the online training.
It may be best to send an email to email@example.com with a
detailed description of the problem. Please note the full name of the
individual experiencing the problem and a description of the problem.
If you need help registering for the TCCOTS system, please watch our tutorial video on YouTube.