The Tennessee Child Care Online Training System (TCCOTS) help desk schedule hours are 7:30 am to 6:00 pm Monday through Wednesday and Thursday 7:30 to 5:30. Our office is closed on Fridays. The help desk phone number is (615) 277-1696, please call if you're having trouble with the online training.
You may also send an email to firstname.lastname@example.org with a
detailed description of the problem. Please note the full name of the
individual experiencing the problem and a description of the problem.
If you need help registering for the TCCOTS system, please watch our tutorial video on YouTube.