In an effort to promote the efficient delivery of services during the summer months and reduce energy costs, Tennessee State University has joined a growing number of Universities, businesses and other entities by implementing a four-day compressed summer work week schedule through August 7, 2014.  

The Tennessee Child Care Online Training System (TCCOTS) Helpdesk summer schedule hours are 7:30 am to 6:00 pm Monday through Wednesday and Thursday 7:30 am to 5:30 pm. The phone number is (615) 277-1696.  

You may also send an email to with a detailed description of the problem. Please note the full name of the individual experiencing the problem and a description of the problem.  

Thank you for allowing us to resolve your TCCOTS issue. We hope the summer schedule will expand services to those who need to contact us later in the day. Our goal is to make your online training experience meaningful and successful.